User-specific service generation: A morphological approach to customized blog creation

Namjoong Kim, Hyojeong Lim, Sookyeong Seo, Yoo Suk Hong, Yongtae Park

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

As the growth of service industry, new service creation has become as important as traditional view on new product development. It is particularly recognized that users want customized services for their intention. This study weighs blog-service characteristics (functions) based on user intentions and suggests a new service design method to combine functional levels among the existing blog service characteristics to meet each user intention. This research conducts online surveys to identify different user intentions, clusters them into five user intention groups, and then determines functional levels for a specific blogger group for an exemplified application. Morphology analysis is used to combine functional characteristics and the existing service levels at each function to generate a new blog concept for the target user group.

Original languageEnglish
Title of host publicationUsability and Internationalization
Subtitle of host publicationGlobal and Local User Interfaces - Second International Conference on Usability and Internationalization, UI-HCII 2007. Held as Part of HCI International 2007, Proc
PublisherSpringer Verlag
Pages407-416
Number of pages10
EditionPART 2
ISBN (Print)9783540732884
DOIs
StatePublished - 2007
Event2nd International Conference on Usability and Internationalization, UI-HCII 2007 - Beijing, China
Duration: 22 Jul 200727 Jul 2007

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume4560 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other2nd International Conference on Usability and Internationalization, UI-HCII 2007
Country/TerritoryChina
CityBeijing
Period22/07/0727/07/07

Keywords

  • Blog
  • Morphology
  • New service generation
  • Web service

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